Privacy Policy
Designs by Naomi (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Data We Collect
- Identity information: your name, email address, and delivery address when you place an order or create an account.
- Order information: details of the products you purchase, order history, and any commission requests.
- Contact information: any messages you send us via our contact form or email.
- Technical data: your IP address, browser type, and basic usage data collected automatically when you visit our website.
How We Use Your Data
- To process and fulfil your orders.
- To communicate with you about your orders and commissions.
- To respond to your enquiries and provide customer support.
- To send you marketing communications (only with your explicit consent, and you can unsubscribe at any time).
- To improve our website and services.
- To comply with legal obligations.
Payment Processing
All payments are processed securely by Stripe. We do not store your full card details on our servers. Stripe’s privacy policy and data handling practices can be found on their website at stripe.com/privacy.
Email Communications
We use Brevo (formerly Sendinblue) to send transactional and marketing emails. Your email address is shared with Brevo solely for the purpose of delivering these communications. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
Cookies
Our website uses essential cookies to keep you signed in and to remember your shopping basket. We may also use analytics cookies to understand how visitors use our site. You can manage your cookie preferences through your browser settings.
Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Correction of any inaccurate or incomplete data.
- Deletion of your personal data, subject to any legal obligations we may have to retain it.
- Object to or restrict the processing of your data in certain circumstances.
- Data portability — request a copy of your data in a commonly used format.
- Withdraw consent at any time where processing is based on consent.
Contact Us About Privacy
If you have any questions about this privacy policy or wish to exercise any of your rights, please contact us at hello@designsbynaomi.co.uk.
Last updated: 13 February 2026